Keyboard shortcuts

Privacy Policy

The following information is provided in accordance with the legal requirements of data protection law.
Random illustration of a pear, plum, or mint bush

In accordance with the legal requirements of data protection law (in particular the European General Data Protection Regulation, “GDPR”), we provide the following information regarding the nature, scope, and purpose of our company’s processing of personal data. This Privacy Policy also applies to our websites and social media profiles. For the definition of terms such as “personal data” or “processing,” please refer to Article 4 of the GDPR.

Name and contact information of the data controller(s)

Our data controller (hereinafter “Data Controller”) within the meaning of Article 4(7) of the GDPR is:

Luna Restaurant GmbH
Freiheit 10
Berlin
Managing Director Rolf Hoppe

Email: info@luna.de

(For security reasons, the email address has been replaced with letters)

Data Protection Officer

Email: datenschutz@luna.de

(For security reasons, the email address has been replaced with letters)

Phone: 089 416158644

Types of data, purposes of processing, and categories of data subjects

Below, we provide information about the nature, scope, and purpose of the collection, processing, and use of personal data.

  1. Types of data we process
    Usage data (access times, websites visited, etc.), personal data (name, address, etc.), contact data (phone number, email, fax, etc.), payment data (bank details, account information, payment history, etc.), contract data (subject matter of the contract, term, etc.), communication data (IP address, etc.).
  2. Purposes of processing pursuant to Art. 13(1)(c) of the GDPR
    Contract fulfillment, technical and economic optimization of the website, enabling easy access to the website, fulfillment of contractual obligations, contacting users in the event of legal complaints by third parties, compliance with statutory retention obligations, optimization and statistical analysis of our services, supporting commercial use of the website, improving user experience, designing the website to be user-friendly, economic operation of advertising and the website, marketing / Sales / Advertising, Compilation of statistics, Prevention of spam and misuse, Processing of job applications, Customer service and customer care, Handling contact requests, Providing websites with features and content, Security measures, Uninterrupted, secure operation of our website.
  3. Categories of data subjects pursuant to Article 13(1)(e) of the GDPR
    Website visitors/users, customers, suppliers, prospective customers, job applicants, and employees of customers or suppliers.

These individuals are collectively referred to as “users.”

Legal Basis for the Processing of Personal Data

Below, we provide information about the legal basis for the processing of personal data:

  1. If we have obtained your consent to the processing of personal data, the legal basis is Article 6(1)(a) of the GDPR.
  2. If processing is necessary for the performance of a contract or for the implementation of pre-contractual measures taken at your request, the legal basis is Article 6(1)(b) of the GDPR.
  3. If processing is necessary to comply with a legal obligation to which we are subject (e.g., statutory retention requirements), the legal basis is Article 6(1)(c) of the GDPR.
  4. If processing is necessary to protect the vital interests of the data subject or another natural person, the legal basis is Article 6(1)(d) of the GDPR.
  5. If processing is necessary to safeguard our legitimate interests or those of a third party, and your interests or fundamental rights and freedoms do not override those interests, the legal basis is Article 6(1)(f) of the GDPR.

Disclosure of Personal Data to Third Parties and Processors

We do not disclose any data to third parties without your consent. Should this nevertheless occur, the transfer is based on the aforementioned legal grounds, e.g., when data is transferred to online payment providers for the fulfillment of a contract, or due to a court order, or because of a legal obligation to disclose the data for the purposes of criminal prosecution, to avert danger, or to enforce intellectual property rights.
We also engage processors (external service providers, e.g., for web hosting of our websites and databases) to process your data. If data is transferred to processors under a data processing agreement, this is always done in accordance with Article 28 of the GDPR. We carefully select our processors, monitor them regularly, and have secured the right to issue instructions regarding the data. In addition, the processors must have implemented appropriate technical and organizational measures and comply with the data protection regulations in accordance with the GDPR.

Data transfers to third countries

The adoption of the European General Data Protection Regulation (GDPR) has established a uniform framework for data protection in Europe. Your data is therefore primarily processed by companies to which the GDPR applies. Should processing, however, be carried out by third-party services located outside the European Union or the European Economic Area, these services must meet the specific requirements set forth in Articles 44 et seq. of the GDPR. This means that processing is carried out on the basis of specific safeguards, such as the EU Commission’s official recognition of an adequate level of data protection comparable to that of the EU, or compliance with officially recognized specific contractual obligations, known as “standard contractual clauses.”

Data Deletion and Retention Period

Unless expressly stated in this Privacy Policy, your personal data will be deleted or blocked as soon as you withdraw your consent to its processing, or the purpose for which it was stored no longer applies, or the data is no longer necessary for that purpose, unless its continued retention is required for evidentiary purposes or is precluded by statutory retention obligations. This includes, for example, commercial law retention obligations for business correspondence pursuant to Section 257(1) of the German Commercial Code (HGB) (6 years) as well as tax law retention obligations pursuant to Section 147(1) of the German Fiscal Code (AO) for receipts (10 years). When the prescribed retention period expires, your data will be blocked or deleted, unless storage is still necessary for the conclusion or fulfillment of a contract.

Existence of automated decision-making

We do not use automated decision-making or profiling.

Hosting of our website and creation of log files

If you use our website solely for informational purposes (i.e., without registering or otherwise submitting any information), we collect only the personal data that your browser transmits to our server. When you view our website, we collect the following data:

  • IP address;
  • the user's Internet service provider;
  • Date and time of access;
  • Browser type;
  • Language and browser version;
  • Content of the request;
  • Time zone;
  • Access status/HTTP status code;
  • Data volume;
  • Websites from which the request originates;
  • Operating system.

This data will not be stored together with any other personal data you have provided.

  1. This data is used to ensure that our website is user-friendly, functional, and secure, to provide you with features and content, and to optimize and analyze the website statistically.
  2. The legal basis for this is our legitimate interest in data processing, which is also based on the purposes outlined above, pursuant to Article 6(1)(f) of the GDPR.
  3. For security reasons, we store this data in server log files for a period of 7 days. After this period expires, the data is automatically deleted, unless we need to retain it as evidence in the event of attacks on the server infrastructure or other legal violations.

Cookies

We use cookies when you visit our website. Cookies are small text files that your web browser stores on your computer. When you visit our website again, these cookies transmit information that allows us to automatically recognize you. Cookies also include so-called “user IDs,” which store user information using pseudonymized profiles. When you visit our website, we inform you about the use of cookies for the aforementioned purposes and how you can object to this or prevent their storage (“opt-out”) via a notice in our privacy policy.

The following types of cookies are used:

  • Necessary, essential cookies: Essential cookies are cookies that are absolutely necessary for the website to function, in order to save certain website features such as logins, shopping carts, or user preferences (e.g., website language).
  • Session cookies: Session cookies are required to recognize when the same user accesses a service multiple times (e.g., when you are logged in, to determine your login status). When you visit our site again, these cookies provide information that allows us to automatically recognize you. The information obtained in this way is used to optimize our services and make it easier for you to access our site. When you close your browser or log out, the session cookies are deleted.
  • Persistent cookies: These cookies remain stored even after you close your browser. They are used to store your login information, measure website traffic, and for marketing purposes. They are automatically deleted after a specified period, which may vary depending on the cookie. You can delete these cookies at any time in your browser’s security settings.
  • Third-party cookies (particularly those from advertisers): You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. However, please note that doing so may prevent you from using all features of this website. For more information about these cookies, please refer to the respective privacy policies of the third-party providers.

Data categories: User data, cookies, user ID (including pages visited, device information, access times, and IP addresses).

Purposes of processing: The information collected in this manner is used to optimize our website from both a technical and business perspective and to provide you with easier and more secure access to our website.

Legal basis: If we process your personal data using cookies based on your consent (“opt-in”), then the legal basis is Article 6(1)(a) of the GDPR. Otherwise, we have a legitimate interest in the effective functionality, improvement, and economic operation of the website, so in that case the legal basis is Article 6(1)(f) of the GDPR is the legal basis. The legal basis is also Article 6(1)(b) of the GDPR if the cookies are set for the purpose of entering into a contract, e.g., when placing orders.

Retention Period/Deletion: The data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. In the case of data collected to provide the website, this occurs when the respective session ends. Otherwise, cookies are stored on your computer and transmitted from there to our site. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your web browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may no longer be possible to use all of the website’s features to their full extent.

Here you will find information on how to delete cookies for different browsers:

Objection and “Opt-Out”: You can generally prevent cookies from being stored on your hard drive, regardless of consent or legal permission, by selecting “Do not accept cookies” in your browser settings. However, this may result in limited functionality of our services. You can object to the use of third-party cookies for advertising purposes via an “opt-out” on this U.S. website https://optout.aboutads.info or this European website http://www.youronlinechoices.com/de/praferenzmanagement/.

Cookie Consent Solutions

Borlabs Cookie

  1. We have integrated the Borlabs Cookie Consent Plugin for WordPress (service provider: Borlabs – Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg) into our website as a consent management service.
  2. Data categories and description of data processing: Cookies, date and time of visit, device information, browser information, anonymized IP address, opt-in and opt-out data. This service allows us to obtain your consent to the storage of cookies and to document this consent. In addition, a cookie is stored in your browser to associate the consent you have given—or its revocation—with your session. Please find further information in the Borlabs Privacy Policy below.
  3. Purposes of data processing: Compliance with legal obligations, consent records.
  4. Legal basis: The legal basis for the processing of personal data is our legitimate interest in the purposes set out above, pursuant to Article 6(1)(f) of the GDPR, as well as compliance with legal obligations pursuant to Article 6(1)(c) of the GDPR.
  5. Retention period: Data is stored until you manually delete the Borlabs cookie from your browser or the purpose for storing the data no longer applies. Proof of withdrawal of previously given consent is retained for a period of three years. This retention is based on our accountability obligations under Article 5(2) of the GDPR as well as the statutory limitation period.
  6. Data transfer/recipient category: The data will not be disclosed to Borlabs.

Contact us via the contact form / email / fax / mail

  1. When you contact us via the contact form, fax, mail, or email, your information will be processed for the purpose of handling your inquiry.
  2. The legal basis for processing your data, provided you have given your consent, is Article 6(1)(a) of the GDPR. The legal basis for processing data transmitted in connection with a contact request, email, letter, or fax is Article 6(1)(f) of the GDPR. The controller has a legitimate interest in processing and storing the data in order to respond to user inquiries, to preserve evidence for liability purposes, and, where applicable, to comply with its legal retention obligations regarding business correspondence. If the contact is aimed at concluding a contract, the additional legal basis for processing is Article 6(1)(b) of the GDPR.
  3. We may store your information and contact request in our Customer Relationship Management system (“CRM system”) or a similar system.
  4. The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For personal data entered in the contact form and data sent via email, this is the case once the relevant conversation with you has ended. The conversation is considered concluded when it is clear from the circumstances that the matter in question has been definitively resolved. We store inquiries from users who have an account or contract with us for a period of two years following the termination of the contract. In the case of statutory archiving obligations, deletion occurs after these obligations expire: at the end of the retention period under commercial law (6 years) and tax law (10 years).
  5. You may withdraw your consent to the processing of your personal data at any time, in accordance with Article 6(1)(a) of the GDPR. If you contact us by email, you may object to the storage of your personal data at any time.

Contacting us by phone

  1. When you contact us by phone, your phone number is processed to handle your inquiry and is temporarily stored in the RAM/cache of the phone or displayed on the screen. This storage is done for liability and security reasons, to provide proof of the call, as well as for business reasons, to enable a callback. In the case of unauthorized advertising calls, we block the phone numbers.
  2. The legal basis for processing the phone number is Article 6(1)(f) of the GDPR. If the purpose of the contact is to enter into a contract, the additional legal basis for processing is Article 6(1)(b) of the GDPR.
  3. The device cache stores call records for 90 days and gradually overwrites or deletes old data; when the device is disposed of, all data is deleted and the storage medium is destroyed if necessary. Blocked phone numbers are reviewed annually to determine whether the block is still necessary.
  4. You can prevent your phone number from being displayed by calling with your number withheld.

Google AdWords with Conversion Tracking

  1. We use the "Google Ads with Conversion Tracking" service (service provider: Google Ireland Limited, registration no.: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) to promote our website through ads on third-party websites.
  2. Data categories and description of data processing: Usage data/communication data. When you click on one of our Google ads, a cookie is stored in your browser that remains valid for approximately 30 days. If you subsequently visit our website, both we and Google can use this cookie to determine whether you have visited our website and which pages you have viewed. Google uses this information to compile statistics. The data is also transferred to the U.S. and analyzed there. If you are logged in with a Google account, AdWords can associate the data with your account. If you do not want this to happen, you must log out before visiting our website.
  3. Purpose of data processing: This conversion tracking is used for the purposes of analysis, performance measurement, optimization, and the efficient operation of our advertising and website.
  4. Legal basis: If you have given your consent (“opt-in”) to the processing of your personal data via “Google Ads with conversion tracking,” the legal basis is Article 6(1)(a) of the GDPR. Otherwise, the legal basis for the processing of your data is our legitimate interest in the analysis, optimization, and efficient economic operation of our advertising and website in accordance with Article 6(1)(f) of the GDPR.
  5. Data transfer/recipient category: Google Ireland.
  6. Storage duration: up to 540 days.
  7. Options for objecting to and disabling cookies (“opt-out”): You can object to or prevent Google from installing cookies in several ways:

You can block cookies in your browser by selecting the “Do not accept cookies” setting, which also applies to third-party cookies;

You can disable conversion tracking directly on Google by clicking the link https://adssettings.google.com; however, this setting will only remain in effect until you clear your cookies.

You can disable personalized ads from third-party providers participating in the “About Ads” self-regulatory initiative via the link https://optout.aboutads.info for U.S. websites or http://www.youronlinechoices.com/de/praferenzmanagement/ for EU websites; however, this setting will remain in effect only until you delete all your cookies;

You can permanently disable cookies using a browser plugin for Chrome, Firefox, or Internet Explorer by visiting https://support.google.com/ads/answer/7395996. Disabling cookies may prevent you from fully using all features of our website.

For more information, please refer to Google's Privacy Policy and Google Site Stats.

Google Analytics

  1. We have integrated the website analytics tool “Google Analytics” (service provider: Google Ireland Limited, registration no.: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) into our website. Google and we share joint responsibility for data processing regarding the use of the data in accordance with Article 26 of the GDPR. We have agreed with Google that we assume primary responsibility under the GDPR for the processing of the data and fulfill all obligations under the GDPR with regard to the processing of the data (including, among others, Articles 12, 13, 15 through 22, and 32 through 34 of the GDPR).
  2. Data categories and description of data processing: User ID, IP address (anonymized). When you visit our website, Google places a cookie on your computer to analyze your use of our website. We have enabled IP anonymization (“anonymizeIP”), which means that IP addresses are only processed in truncated form. On this website, your IP address is therefore truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the controller. We have also enabled cross-device analysis of website visitors, which is carried out using a so-called user ID. The IP address transmitted by your browser as part of Google Analytics is not merged with other data held by Google. Further information on data usage in Google Analytics can be found here: Analytics Terms of Service, Analytics Privacy Policy, and Google’s Privacy Policy.
  3. Purpose of processing: We use Google Analytics to analyze, optimize, and improve our website.
  4. Legal basis: If you have given your consent (“opt-in”) to the processing of your personal data by the third-party provider “Google Analytics,” then Article 6(1)(a) of the GDPR serves as the legal basis. The legal basis is also our legitimate interest (in the analysis, optimization, and improvement of our website) in data processing pursuant to Article 6(1)(f) of the GDPR. For services provided in connection with a contract, the tracking and analysis of user behavior is carried out pursuant to Article 6(1)(b) of the GDPR in order to use the information obtained to offer optimized services for the fulfillment of the contract’s purpose.
  5. Retention period: The data we send that is linked to cookies, user identifiers (e.g., user ID), or advertising IDs is automatically deleted after several months. Data that has reached the end of its retention period is automatically deleted once a month.
  6. Data transfer/recipient categories: Google, Ireland, and the United States. We have also entered into a data processing agreement with Google in accordance with Article 28 of the GDPR.
  7. Options for objection and opt-out:

You can generally prevent cookies from being stored on your hard drive by selecting “Do not accept cookies” in your browser settings. However, this may result in limited functionality of our services. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website, as well as from processing this data, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plugin mentioned above, you can prevent Google Analytics from collecting your data by selecting the appropriate option in the bottom-left corner of Borlabs. Clicking this option sets an “opt-out” cookie that will prevent your data from being collected when you visit this website in the future. This cookie applies only to our website and your current browser, and remains active only until you delete your cookies. In that case, you would need to set the cookie again.

You can disable cross-device user analysis in your Google Account under "My Data > Personal Data."

Google reCAPTCHA

  1. We have integrated the "reCAPTCHA" anti-spam feature from "Google" (provider: Google Ireland Limited, registration no.: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) into our website.
  2. Data category and description of data processing: Usage data (e.g., website visited, IP address). By using “reCAPTCHA” in our forms, we can determine whether the input was made by a machine (bot) or a human. When using this service, your IP address and, if necessary, other data required for this purpose may be transmitted to Google servers in the United States.
  3. Purpose of processing: To prevent spam and misuse, as well as to serve our legitimate business interest in optimizing our website.
  4. Legal basis: If you have given your consent (“opt-in”) to the processing of your personal data via “reCaptcha” by the third-party provider, then Article 6(1)(a) of the GDPR serves as the legal basis. The legal basis is also our legitimate interest in data processing for the purposes stated above, pursuant to Article 6(1)(f) of the GDPR.
  5. Data transfer/recipient category: Third-party providers in the United States.
  6. Retention period: Until you, as the user, delete the cookies.

For more information about Google reCAPTCHA, please visit the Google reCAPTCHA website and review Google’s Privacy Policy.

Registration in the Ordering System – Bestellsystem.Luna.de

Categories of Data and Description of Data Processing: When you use our website for informational purposes only—that is, when you do not register or otherwise provide us with information—we process only the personal data that your browser transmits to our server. If you wish to register, we collect the following data, which is technically necessary for us to fulfill our contractual obligations and to ensure stability and security. In some cases, the processing of personal data may also involve special categories of personal data, particularly where necessary to protect a vital interest of the data subject or another natural person. In addition to registration in the ordering system, your child will be issued an ID chip for meal distribution at school. The data collected via this chip includes, among other things, the child’s identification and the time of meal distribution.

 

 

  1. Data categories:
  • Contact information: email address, contact person, phone number, login credentials (username, password).
  • Contract details: Contract start/end dates, billing type.
  • Payment details: Prepaid account or bank account information (name, IBAN/BIC, bank).
  • Child: First and last name, date of birth, school, grade.
  • Ordering frequency: Menu type, Quantity, Frequency, Effective from.
  • ID chip data: The child's identification information, time of meal distribution.
  1. Purpose of data processing:
    The processing of this data is technically necessary to enable registration and contract fulfillment, and to ensure the stability and security of our service. The collection and processing of ID chip data serves exclusively to ensure the correct distribution of meals and to prevent misuse within the scope of the catering services offered. Furthermore, the processing serves to fulfill the vital interests of the data subject or another natural person.
  2. Legal basis:
    The legal basis for the processing of your personal data is our legitimate interest pursuant to Article 6(1)(f) of the GDPR, as well as the processing of special categories of personal data pursuant to Article 9(2)(f) of the GDPR. The processing of ID chip data is based on Article 6(1)(b) of the GDPR, for the performance of a contract.
  3. Data Transfer/Recipient Categories:
    The data is processed and stored exclusively on the servers of Luna Restaurant GmbH. Data is transferred to other recipients only if this is necessary to fulfill the contract or due to legal obligations. We use the Easybill software for billing self-paying customers. Easybill may only use the data on our instructions and not for its own purposes; a data processing agreement pursuant to Art. 28 of the GDPR has been concluded.

Retention period:
The data is stored for the duration of the contractual relationship and is subsequently deleted after the retention requirements for warranty claims and the traceability of the legal transaction have been met. In this process, some of the personal data is truncated and anonymized. The data collected via the ID chip is also stored for the duration of the contractual relationship and is subsequently deleted in accordance with legal requirements.

Registration in the Order Menu – Jive Technologies GmbH

Data Categories and Description of Data Processing: When you use our website for informational purposes only—that is, when you do not register or otherwise provide us with information—we process only the personal data that your browser transmits to our server. If you wish to register (service provider: Jive Technologies GmbH, Am Rupenhorn 4b, 14055 Berlin, Tel. 030 / 306 60 80, Fax 030 / 306 60 00, Email: service@jivetechnologies.de), we collect the following data, which is technically necessary for us to fulfill the contract and ensure stability and security. In some cases, the processing of personal data may also involve special categories of personal data, particularly where necessary to protect a vital interest of the data subject or another natural person. In addition to registration in the order menu, your child will be issued an ID chip for meal distribution at school. The data collected via this chip includes, among other things, the child’s identification and the time of meal distribution.

 

 

  1. Data categories:
  • Contact information: email address, contact person, phone number, login credentials (username, password).
  • Contract details: Contract start/end dates, billing type.
  • Payment details: Prepaid account or bank account information (name, IBAN/BIC, bank).
  • Child: First and last name, date of birth, school, grade.
  • Ordering frequency: Menu type, Quantity, Frequency, Effective from.
  • ID chip data: The child's identification information, time of meal distribution.
  1. Purpose of data processing:
    The processing of this data is technically necessary to enable registration and contract fulfillment, and to ensure the stability and security of our service. The collection and processing of ID chip data serves exclusively to ensure the correct distribution of meals and to prevent misuse within the scope of the catering services offered. Furthermore, the processing serves to fulfill the vital interests of the data subject or another natural person.
  2. Legal basis:
    The legal basis for the processing of your personal data is our legitimate interest pursuant to Article 6(1)(f) of the GDPR, as well as the processing of special categories of personal data pursuant to Article 9(2)(f) of the GDPR. The processing of ID chip data is based on Article 6(1)(b) of the GDPR, for the performance of a contract.
  3. Data Transfer/Recipient Categories:
    The data is processed and stored exclusively on the servers of Jive Technologies GmbH and Luna Restaurant GmbH. Data will only be transferred to other recipients if this is necessary to fulfill the contract or due to legal obligations. We use the Easybill software for billing self-paying customers. Easybill may only use the data on our instructions and not for its own purposes; a data processing agreement pursuant to Art. 28 of the GDPR has been concluded.

Retention period:
The data is stored for the duration of the contractual relationship and is subsequently deleted after the retention requirements for warranty claims and the traceability of the legal transaction have been met. In this process, some of the personal data is truncated and anonymized. The data collected via the ID chip is also stored for the duration of the contractual relationship and is subsequently deleted in accordance with legal requirements.

 

 

Using Mailgun for service-oriented communication

  1. Description of the Service and Purpose of Processing
    We use the “Mailgun” email API service on our website exclusively for the purpose of service-related communication. The service provider is Mailgun Technologies Inc., 112 E Pecan St #1135, San Antonio, TX 78205, USA. Mailgun was founded in 2010 and offers companies and developers powerful APIs and tools for sending, receiving, and tracking emails.

Using Mailgun allows us to reliably and securely send important service-related information, such as order confirmations, invoices, or notifications about changes to our services.

  1. Data Categories and Description of Data Processing
    When using Mailgun, personal data such as your email address, name, IP address, and, if applicable, other contact information is processed. This data is processed to facilitate communication regarding our services and to ensure that you receive all necessary information.

This data is stored and managed both on our servers and on Mailgun's servers.

  1. Legal Basis
    The legal basis for Mailgun’s processing of your personal data is the performance of a contract pursuant to Article 6(1)(b) of the GDPR. The processing is carried out solely for the purpose of providing our contractually agreed services.
  2. Data Transfer/Categories of Recipients
    Data processed via Mailgun is generally stored and processed on servers in the United States. To comply with European data protection standards, Mailgun uses Standard Contractual Clauses (SCCs) designed to ensure the protection of your personal data.

  3. Retention Period Your personal data will be stored by Mailgun for as long as necessary to provide the service or for as long as required by statutory retention periods. Upon termination of the contractual relationship or at your request, your data will be deleted from both our servers and Mailgun’s servers, provided there are no statutory retention periods in effect.
  4. Right to Object
    You have the right to object to the processing of your personal data at any time, provided that such processing is not necessary for the performance of a contract. To exercise your right to object, you may contact us via email. Upon receipt of your objection, your personal data will be deleted from our servers and from Mailgun’s servers, provided that no legal retention periods apply.

Social media presence

  1. We maintain profiles and fan pages on social media. When you use or visit our profile on a particular network, the privacy policy and terms of use of that network apply.
  2. Data categories and description of data processing: usage data, contact data, content data, inventory data. Furthermore, user data within social networks is generally processed for market research and advertising purposes. For example, usage profiles can be created based on users’ behavior and the resulting interests. These usage profiles can in turn be used, for example, to display advertisements within and outside the networks that are presumed to correspond to users’ interests. For these purposes, cookies are generally stored on users’ computers, in which users’ usage behavior and interests are recorded. Furthermore, data may also be stored in the usage profiles regardless of the devices used by users (particularly if users are members of the respective platforms and are logged in to them). For a detailed description of the respective forms of processing and the options to object (opt-out), we refer you to the privacy policies and information provided by the operators of the respective networks. We also note that requests for information and the exercise of data subject rights are most effectively addressed directly with the providers. Only the providers have access to users’ data and can take appropriate measures and provide information directly. If you still need assistance, please contact us.
  3. Purpose of processing: Communication with users who are connected to and registered on social media platforms; providing information and advertising our products, offers, and services; corporate communications and brand management; evaluating and analyzing users and content on our social media platforms.
  4. Legal Basis: The legal basis for the processing of personal data is our legitimate interest in the purposes set forth above, pursuant to Article 6(1)(f) of the GDPR. To the extent that you have granted us or the controller of the social network consent to the processing of your personal data, the legal basis is Article 6(1)(a) in conjunction with Article 7 of the GDPR.
  5. Data transfer/recipient category: Social network.
  6. You can find the privacy policies, information requests, and opt-out options for the respective networks and service providers here:

Facebook – Service provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; Website: www.facebook.com; Privacy Policy: https://www.facebook.com/about/privacy/; Opt-out: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com; Objection: https://www.facebook.com/help/contact/2061665240770586; Agreement on joint processing of personal data on Facebook pages (Art. 26 GDPR): https://www.facebook.com/legal/terms/page_controller_addendum, Privacy Policy for Facebook Pages: https://www.facebook.com/legal/terms/information_about_page_insights_data. We are jointly responsible with Facebook for our fan page in accordance with Art. 26 GDPR. To this end, an agreement titled “Information on Page Insights,” available at https://www.facebook.com/legal/terms/page_controller_addendum, has been concluded, under which Facebook must observe certain security measures and will also directly fulfill the rights of data subjects itself. You may therefore, in particular, contact Facebook directly regarding your rights to access and erasure. However, this does not affect your data subject rights, such as the right to access, erasure, objection, and the right to lodge a complaint with the competent supervisory authority. Further information on joint responsibility can be found in the “Information on Page Insights Data” at https://www.facebook.com/legal/terms/information_about_page_insights_data.

Instagram – Service provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) – Privacy Policy/Opt-out: https://help.instagram.com/519522125107875, Objection: https://help.instagram.com/contact/186020218683230; Agreement on joint processing of personal data on Instagram pages (Art. 26 GDPR): https://www.facebook.com/legal/terms/page_controller_addendum.

LinkedIn – Service provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland – Privacy Policy: https://www.linkedin.com/legal/privacy-policy, Cookie Policy and Opt-Out: https://www.linkedin.com/legal/cookie-policy.

Contact via the website form using Gravity Forms

  1. We use the "Gravity Forms" service (provider: Rocketgenius, Inc., 1620 Centerville Turnpike #102, Virginia Beach, VA 23464, USA) to provide you with a user-friendly online experience, which includes a contact form for easy communication.
  2. Data categories and description of data processing:
    Submitted form data is sent to us, the website operator, via email and is therefore stored on our self-hosted mail server. Additionally, the data is stored in the WordPress database to fulfill the obligation to provide proof of the request. Within the documentation section of the company website, it is confirmed that the plugin is GDPR-compliant: https://docs.gravityforms.com/wordpress-gravity-forms-and-gdpr-compliance/. No data is transferred to or stored on the servers of Rocketgenius, Inc. or on the website gravityforms.com!
  3. Purpose of data processing:
    This processing is based on our legitimate interests pursuant to Article 6(1)(f) of the GDPR, as we aim to make our website user-friendly, which includes a contact form to facilitate communication.
  4. Legal basis:
    The legal basis for the processing of your data is our legitimate interest pursuant to Article 6(1)(f) of the GDPR.
  5. Data transmission/recipient category:
    No data is transmitted to or stored on the servers of Rocketgenius, Inc. or on the website gravityforms.com.
  6. Retention period:
    The form data you submit is sent to us, the website operator, via email and is therefore stored on our self-hosted mail server. Additionally, the data is stored in the WordPress database to fulfill our obligation to provide proof of the request.
  7. Options for objection and opt-out:
    No data is transferred to or stored on the servers of Rocketgenius, Inc. or on the website gravityforms.com! For more information on the collection and use of data by Gravity Forms , please refer to the privacy policy of Rocketgenius, Inc.

 

Embedding Social Media Content with Flockler Instagram

  1. We use a plugin solution from Flockler (flockler.com) Oy, Rautatienkatu 21 B, 33100, Tampere, Finland, on our website to display content from our social media accounts in a consolidated format. Flockler is a social media aggregator tool used to curate social media feeds and present social media content. This application is used on the homepage.
  2. Data categories and description of data processing:
    Flockler does not store any information about your visit. The aggregated content is presented in such a way that data can only be transmitted after you have given your consent via a so-called “two-click solution.” As part of the “two-click solution,” you will be asked to explicitly and knowingly decide whether you wish to use Flockler on our website. Only after giving this consent can you access this content. The aggregated content contains external links to social media platforms. By clicking on the links, you visit these websites. The standard disclaimer for external links applies.
  3. Purpose of data processing:
    The Flockler plugin is used on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in achieving the widest possible visibility on social media.
  4. Legal basis:
    The legal basis for the processing of your personal data is our legitimate interest pursuant to Article 6(1)(f) of the GDPR.
  5. Data transfer/recipient category:
    Flockler does not store your data. Data is transferred only after you have given your consent.
  6. Options for objecting and opting out:
    By enabling Flockler in the privacy settings, you consent to the loading of this content. You can withdraw your consent at any time by adjusting the privacy settings on our website.
  7. For more information on how Flockler collects and uses data, please refer to Flockler’s Privacy Policy and the information regarding Flockler and the GDPR.

 

Instagram

  1. We have integrated plug-ins from the social network Instagram (service provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) into our website as part of Flockler’s “two-click solution.” You can recognize these by the Instagram logo, which is shaped like a square camera.
  2. If you choose to activate the plugin, a connection will be established between your browser and Instagram’s servers. In doing so, Instagram receives information—including your IP address—indicating that you have visited our site and transmits this information to Instagram’s servers in the United States, where it is stored. If you are logged into your Instagram account, Instagram can associate this information with your account, and you can click the Instagram button to share and save the content of our pages on your Instagram account and, if applicable, display it to your friends there. We have no knowledge of the exact content of the data transmitted, its use, or the duration of its storage by Instagram.
  3. If you log out of Instagram and clear your cookies before visiting our website, no data regarding your visit to our website will be associated with your Instagram profile when the plugin is activated.
  4. For more information, please see Instagram’s Privacy Policy / Opt-Out: https://help.instagram.com/519522125107875, Objection: https://help.instagram.com/contact/186020218683230; Agreement on joint processing of personal data on Instagram pages (Art. 26 GDPR): https://www.facebook.com/legal/terms/page_controller_addendum.

Data Protection for Job Applications and the Hiring Process

  1. Applications sent electronically or by mail to the data controller will be processed electronically or manually for the purpose of handling the application process.
  2. We expressly note that application materials containing “special categories of personal data” as defined in Article 9 of the GDPR (e.g., a photo that reveals your ethnic origin, religion, or marital status) are not requested, with the exception of a severe disability that you choose to disclose of your own volition. You should submit your application without this information. This will not affect your chances of being selected.
  3. The legal basis for the processing is Article 6(1)(b) of the GDPR
  4. If an employment relationship is established with the applicant following the conclusion of the application process, the applicant’s data will be stored in accordance with applicable data protection regulations. If you are not offered a position following the conclusion of the application process, your submitted application letter and supporting documents will be deleted 6 months after the rejection notice is sent in order to comply with any claims and obligations to provide evidence under the AGG.

Rights of the data subject

  1. Objection or Withdrawal of Consent Regarding the Processing of Your Data
    If the processing is based on your consent pursuant to Art. 6(1)(a) and Art. 7 of the GDPR, you have the right to withdraw your consent at any time. This does not affect the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal.
    To the extent that we base the processing of your personal data on a balancing of interests pursuant to Article 6(1)(f) of the GDPR, you may object to the processing. This is the case if the processing is not necessary for the performance of a contract with you, as we will explain in the following description of the functions. If you exercise such an objection, we ask that you explain the reasons why we should not process your personal data as we currently do. In the event of your justified objection, we will review the situation and either cease or adjust the data processing, or explain to you our compelling legitimate grounds on which we continue the processing.
    You may object to the processing of your personal data for advertising and data analysis purposes at any time. You may exercise your right to object free of charge. You may inform us of your objection to advertising using the following contact information:

Luna Restaurant GmbH
Freiheit 10
Berlin
Managing Director Rolf Hoppe
Email address: datenschutz@luna.de

  1. Right of Access
    You have the right to access the personal data we hold about you under Article 15 of the GDPR. This includes, in particular, information regarding the purposes of processing, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned retention period, and the source of your data, unless it was collected directly from you.
  2. Right to Rectification
    You have the right to have inaccurate data corrected or accurate data completed in accordance with Article 16 of the GDPR.
  3. Right to erasure
    You have the right to have your data stored by us erased pursuant to Article 17 of the GDPR, unless this is precluded by statutory or contractual retention periods or other legal obligations or rights requiring further storage.
  4. Right to Restriction of Processing
    You have the right to request that the processing of your personal data be restricted if any of the conditions set forth in Article 18(1)(a) through (d) of the GDPR are met:

If you contest the accuracy of your personal data for a period that allows the controller to verify the accuracy of the personal data;

the processing is unlawful and you object to the erasure of the personal data and instead request the restriction of its use;

the controller no longer needs the personal data for the purposes of processing, but you need it to establish, exercise, or defend legal claims, or

if you have objected to the processing pursuant to Article 21(1) of the GDPR and it has not yet been determined whether the controller’s legitimate grounds override your interests.

  1. Right to Data Portability
    You have the right to data portability under Article 20 of the GDPR, which means that you can receive the personal data we hold about you in a structured, commonly used, and machine-readable format, or request that it be transferred to another controller.
  2. Right to File a Complaint
    You have the right to file a complaint with a supervisory authority. As a general rule, you may contact the supervisory authority in the Member State where you reside, where you work, or where the alleged infringement occurred.

Data security

To protect all personal data transmitted to us and to ensure that data protection regulations are complied with not only by us but also by our external service providers, we have implemented appropriate technical and organizational security measures. For this reason, all data transmitted between your browser and our server is encrypted via a secure SSL connection.

As of August 25, 2025