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Accessibility on luna.de

Inclusion for All
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At luna.de, we place a high priority on accessibility. Our goal is to provide all users with unrestricted access to our content and services, regardless of physical or technical limitations. We want everyone to be able to enjoy the benefits of our platform. That is why we have implemented numerous measures to ensure accessibility and user-friendliness.

Website

This accessibility statement applies to the website https://luna.de/

Website launch date

This website was launched in June 2024.

Status of compliance with the requirements

This website is being reviewed for compliance with Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1. We are continuously improving our website to make it as accessible as possible for everyone.

Our Accessibility Measures

  1. Clear and simple navigation:
    Our website is intuitively structured and offers easy navigation so that all users can find their way around effortlessly. We use clear menus, logical page structures, and consistent user guidance.
  2. Screen reader compatibility:
    We have designed our website to be fully compatible with screen readers and other assistive technologies. This allows visually impaired users to easily access and use our content.
  3. Alternative text for images:
    All images used on luna.de include descriptive alternative text. This ensures that important information is accessible even to users who cannot perceive visual content.
  4. Subtitles and transcripts:
    We provide subtitles and transcripts for all multimedia content, such as videos and podcasts. This allows people who are deaf or hard of hearing to fully experience our content.
  5. Customizable font size and contrast:
    Users can adjust the font size and contrast of our website to suit their individual needs. This improves readability and makes the site easier to use for people with visual impairments.
  6. Keyboard Accessibility:
    Our website can be fully navigated using the keyboard. This is particularly important for users who cannot or do not wish to use a mouse.
  7. Accessible forms:
    Our forms are designed to be easy to understand and accessible. We use clear labels and error messages to help users fill out the forms correctly.
  8. Regular testing and updates:
    We conduct regular testing and continuously update our website to ensure that we always comply with the latest accessibility standards and best practices.

Content with barriers

Our website already largely meets the legal accessibility requirements under WCAG 2.1, Level AA.

We are currently reviewing all areas carefully to identify any potential barriers. If we find any limitations, we will make them transparent here and work to address them step by step.

The following elements and functions may contain defects:

  1. Note on external links:
    This website contains links to external websites. We have no control over the content or accessibility of these sites and therefore cannot guarantee their accessibility. Users are advised that external content may not meet the same accessibility standards as our own website.
  2. Text and structure:
    The semantic HTML structure does not consistently use logical heading hierarchies (H1–H6).
  3. Information on Multilingualism
    Our website uses the Weglot translation service to provide content in multiple languages. The translations are generated automatically and may, in some cases, contain errors or be misleading.

Feedback and Contact

We are constantly striving to improve our website’s accessibility. Your feedback is important to us and helps us make luna.de even more accessible. If you have any suggestions, questions, or are experiencing difficulties, please contact us. We will carefully review your feedback and do our best to resolve any reported accessibility issues as quickly as possible. If possible, please specify on which page and with which feature you encountered the issue.

Contact information:

We respond to inquiries within a reasonable time. If you do not receive a response within this time or are not satisfied with our response, you may contact the relevant market surveillance authority:

State Market Surveillance Agency for the Accessibility of Products and Services (MLBF)
Ministry of Labor, Social Affairs, Health, and Equality of Saxony-Anhalt

P.O. Box 391155, 39135 Magdeburg

Visiting address: Turmschanzenstraße 25, 39114 Magdeburg

Website: https://ms.sachsen-anhalt.de

Date of creation and update

This statement was created on June 19, 2024, and was last reviewed on September 17, 2025. We update the statement regularly to reflect new requirements or changes.

This statement is updated regularly to meet current requirements and standards. However, errors cannot be completely ruled out. If you find any errors in this statement, please let us know via the contact options listed above.

Closing Remarks

For us, accessibility is more than just a legal requirement—it reflects our commitment to inclusion and equality. We hope you enjoy your visit to luna.de and are able to use our platform without any restrictions.